I hate waiting in line at banks or merchants. So whenever possible I try to pay my bills online. My globe landline bills are enrolled in an auto debit arrangement with my credit card (the bill gets charged to the card so I only need to worry about paying the credit card bill).
My mobile number though is not enrolled so I pay that online.
Fortunately Globe, whatever its other faults, has a very easy to use online payment system.
I’ve been on the Globe 200Mbps Fiber plan for 6 months or so and overall the speed is impressive. Videos load, for the most part, instantly.
More important to me than the streaming performance is the download speed.
While measuring download speed is always tricky, here are some numbers from a variety of sources.
With Steam I had a download speed of 23Mbps which translates into downloading a 25GB game in around 15-20 minutes.
While downloading torrents I’ve seen speeds of 8Mbps. To illustrate, that translates into the downloading of a 30 minute episode at 720p in less than 5 minutes.
And of course the requisite speed test shows a download rate of around 180Mbps.
These are insanely ridiculous speeds, for the Philippines at any rate. I grew up in the age of dial up, where I had to schedule my downloads for the late night and early morning hours to get around network congestion.
The 200Mbps plan is a bit pricey, currently the monthly rate is PHP4499. Still, I chose to save on other things and splurge for fast internet.
So on a Monday I went to the nearest PLDT office (this would be the main one on Makati Ave, Ramon Cojuangco building). I had with me an unnotarized secretary’s certificate stating that I was authorized to apply for a business line for the company, the company’s BIR Certificate of Registration and the lease for the apartment for which I was applying the line.
So the Globe Fiber plan we’re on now (it doesn’t seem to have a name, some marketing guy should look into this) has a max speed of 50MBPS for PHP5000 monthly. My previous PLDT Fibr plan had a max speed of 15MBPS for PHP5500. Clearly the Globe plan is better both in terms of price and speed.
Short Story: Globe replied promptly to my inquiry made via their website. The problem was the CSR who called did not properly understand my primary request. Moreover she was not knowledgeable about the very plans she was hawking. After more than an hour of escalating frustration
I asked her again if she was sure that my primary request was possible (at the beginning of the conversation she had assured me it was). Suddenly my request was no longer possible. If this had been clear from the get go I wouldn’t have wasted my time and hers. Very frustrating.
Long story: My apartment business currently has 11 apartments scattered over 5 different buildings. Dealing with the separate bills for all of these units is a pain. So I’m looking for a telecom which can give me lines in all the apartments and the bill will just be consolidated under one account name and one account number.
My rationale is simple: I don’t want to deal with multiple bills and I want to streamline the process when we add more apartments. The ideal would be with all of the locations consolidated under one account number and account name I can easily add new locations and their cost would just be added to the consolidated account.
As a follow up to yesterday’s post I’ll be talking about some free hotspots in the Mactan Domestic Airport. (They just recently broke ground on a new terminal for the Mactan airport and they’re planning to renovate as well the existing terminal so for the next couple of years the infrastructure there will be in flux.)