Browsed by
Tag: globe

How to: Pay your Globe bill online

How to: Pay your Globe bill online

I hate waiting in line at banks or merchants. So whenever possible I try to pay my bills online. My globe landline bills are enrolled in an auto debit arrangement with my credit card (the bill gets charged to the card so I only need to worry about paying the credit card bill).

My mobile number though is not enrolled so I pay that online.

Fortunately Globe, whatever its other faults, has a very easy to use online payment system.

Read More Read More

Review: Globe Platinum Broadband (Fiber)

Review: Globe Platinum Broadband (Fiber)

How fast is Globe’s Platinum Broadband?

This is a follow up to my initial post where I explained I was with PLDT Fibr but I switched because Globe’s plans were cheaper and faster.

I’ve been on the Globe 200Mbps Fiber plan for 6 months or so and overall the speed is impressive. Videos load, for the most part, instantly.

More important to me than the streaming performance is the download speed.

While measuring download speed is always tricky, here are some numbers from a variety of sources.

With Steam I had a download speed of 23Mbps which translates into downloading a 25GB game in around 15-20 minutes.

steam download

While downloading torrents I’ve seen speeds of 8Mbps. To illustrate, that translates into the downloading of a 30 minute episode at 720p in less than 5 minutes.

globe speed testAnd of course the requisite speed test shows a download rate of around 180Mbps.

These are insanely ridiculous speeds, for the Philippines at any rate. I grew up in the age of dial up, where I had to schedule my downloads for the late night and early morning hours to get around network congestion.

The 200Mbps plan is a bit pricey, currently the monthly rate is PHP4499. Still, I chose to save on other things and splurge for fast internet.

 

Applying for a PLDT Business Line II

Applying for a PLDT Business Line II

In contrast to my mind numbing, soul deflating, spirit embalming experience applying for a Globe Tattoo business line, applying for a PLDT Business line was fast, efficient and easy.

I knew from previous experience that PLDT does not respond, at all, to email or web inquiries.

So on a Monday I went to the nearest PLDT office (this would be the main one on Makati Ave, Ramon Cojuangco building). I had with me an unnotarized secretary’s certificate stating that I was authorized to apply for a business line for the company, the company’s BIR Certificate of Registration and the lease for the apartment for which I was applying the line.

Read More Read More

Waited 24 days for a Globe Tattoo Business Line

Waited 24 days for a Globe Tattoo Business Line

We’ve added new units to Alcoves and for their internet connections I decided to go with Globe. Generally Globe has faster and cheaper internet plans than PLDT.

customer-serviceI’ve written before on trying to get a Globe Tattoo bundled (landline and DSL service) line.

This time it took me around 24 days to get the line I applied for. The experience was excruciating.

Read More Read More

Review: Globe Fiber to the Home Tattoo Platinum Plan

Review: Globe Fiber to the Home Tattoo Platinum Plan

After years of being on PLDT Fibr for our home ISP we recently switched to a Globe Fiber to the Home Tattoo Platinum Plan.

(Update: When I wrote this post the Globe plan I chose was 50Mbps, a couple of months later there was a price drop and for the same monthly fee, around PHP4500, my speed was now 200Mbps.)

As I’ve mentioned previously, Globe’s offer was 10% cheaper and it was more than 3x faster than our existing PLDT Fibr line.

Globe Tattoo Platinum Plans
Globe Tattoo Platinum Plans

So the Globe Fiber plan we’re on now (it doesn’t seem to have a name, some marketing guy should look into this) has a max speed of 50MBPS for PHP5000 monthly. My previous PLDT Fibr plan had a max speed of 15MBPS for PHP5500. Clearly the Globe plan is better both in terms of price and speed.

Read More Read More

Applying with PLDT SME Nation

Applying with PLDT SME Nation

Yesterday I shared my frustrating experience applying for a Globe business line.

At the same time I applied with Globe I also inquired with PLDT, also via their website.

The PLDT SME Nation site is slick. Not too easy to navigate but it has character. You can tell someone put some design thought into it.

Unfortunately no one from PLDT ever contacted me regarding my application.

Read More Read More

Applying for a Globe Business Line

Applying for a Globe Business Line

Short Story: Globe replied promptly to my inquiry made via their website. The problem was the CSR who called did not properly understand my primary request. Moreover she was not knowledgeable about the very plans she was hawking. After more than an hour of escalating frustration

globe
Wish putting together a deal with Globe Telecom was as easy as putting together Legos.

I asked her again if she was sure that my primary request was possible (at the beginning of the conversation she had assured me it was). Suddenly my request was no longer possible. If this had been clear from the get go I wouldn’t have wasted my time and hers. Very frustrating.

Long story: My apartment business currently has 11 apartments scattered over 5 different buildings. Dealing with the separate bills for all of these units is a pain. So I’m looking for a telecom which can give me lines in all the apartments and the bill will just be consolidated under one account name and one account number.

My rationale is simple: I don’t want to deal with multiple bills and I want to streamline the process when we add more apartments. The ideal would be with all of the locations consolidated under one account number and account name I can easily add new locations and their cost would just be added to the consolidated account.

Read More Read More

Free Wifi Hotspots at Mactan Domestic Airport

Free Wifi Hotspots at Mactan Domestic Airport

As a follow up to yesterday’s post I’ll be talking about some free hotspots in the Mactan Domestic Airport. (They just recently broke ground on a new terminal for the Mactan airport and they’re planning to renovate as well the existing terminal so for the next couple of years the infrastructure there will be in flux.)

Read More Read More

Free Wifi Hotspots at NAIA Terminal 2

Free Wifi Hotspots at NAIA Terminal 2

Wifi is considered a necessity these days, some going so far as arguing it’s a basic human right. (That would make it equal to other essential human requirements such as food and shelter.)

Getting a free wireless connection is pretty ubiquitous abroad (public parks in Switzerland have free wifi) but it’s still rare in Philippine public spaces.

I was pleasantly surprised then that free wifi does exist at Manila’s airport (well, NAIA Terminal 2 at least) and even more shocking, it works pretty well.

Read More Read More